Kirsten brings more than 25 years of experience in care, beginning her career nursing before progressing into resident experience and leadership roles. With postgraduate studies in social gerontology, she is passionate about creating meaningful opportunities for older people to live well, stay connected and thrive. Kirsten combines operational insight, commercial acumen, creativity and a people-centred approach to drive innovation, strengthen community connections and enhance the resident experience. Her experience spans occupancy growth, service development and strategic initiatives that deliver positive outcomes for residents, families and organisations alike.